Skip to main content
-
I won my tournament match, now what?
-
Where do I post my available times for a tournament match?
-
I accidentally reported my opponent as the winner, what do I do?
-
My opponent won't cancel the match, what do I do?
-
The match timer ran out, can I get my win?
-
We played and my opponent canceled the match, what do I do?
-
Why is it not letting me withdraw?
-
What happens when my withdraw request is refunded back to my card?
-
What does Elite Status mean?
-
Why is it telling me to contact customer care when I try to deposit?
-
I have not logged on for a while, why is my money gone?
-
What are the fees?
-
How do I play my game?
-
When does my tournament start?
-
When will my withdraw be sent?
-
I did not get the email validation link, what do I do?
-
How do I deposit money into my GamerSaloon account?
-
How do I withdraw money from my GamerSaloon account?
-
Does GamerSaloon accept pre-paid credit cards?
-
How do I report a message or Shoutbox post?
-
Why is my balance and available balance different?
-
How do I close my account?
-
Why is my Shoutbox & match chat disabled?
-
My opponent and I both checked in for my tournament match but my opponent is not attempting to play, what do I do?
-
None of the times matched in my tournament match, what happens now?
-
How do I get out of a tournament?
-
My opponent is not verifying my win, what happens?
-
My opponent is not showing up to play our 1v1 match, what do I do?
-
I am in a dispute, where do I send my evidence?
-
How do I gather evidence or record my games?